Dependable stock access
Access to a sourcing network designed to help maintain a steady flow of saleable devices at competitive procurement rates.
A pre-owned technology retail business backed by dependable sourcing, quality-led devices, competitive pricing and a dedicated support system—built to help franchise partners operate with confidence.
Every year, devices are replaced while many still have useful life left. We believe quality-checked pre-owned technology deserves a second chance. By inspecting, preparing and bringing devices back to market, The Phone Lane supports reuse and helps reduce avoidable electronic waste.
Our focus is simple: make dependable pre-owned devices more accessible, while building a trusted retail experience for customers and franchise partners.
The Phone Lane began with a clear belief: customers should be able to buy pre-owned devices without feeling they are taking an unnecessary risk. We set out to combine carefully checked devices, fair pricing and dependable after-sales support in one organised retail experience.
As the network grows, our focus remains on strengthening the operating system behind every store—sourcing, quality, stock movement, technical support and customer experience.
The goal is to reduce day-to-day friction for the franchise partner. TPL's backend is designed to support the key moving parts that keep a pre-owned device business running.
Access to a sourcing network designed to help maintain a steady flow of saleable devices at competitive procurement rates.
Devices are checked before they reach the counter, with a focus on condition, functionality and a more confident customer purchase.
Backend coordination and replenishment support help franchise stores manage availability and reduce the risk of empty shelves.
Centralised sourcing relationships are intended to give franchise partners access to attractive device rates and room to compete.
Our technical arm supports diagnostics, repairs, technical guidance and repair-related services for the wider TPL ecosystem.
Training, operating guidance, marketing coordination and ongoing franchise support help partners focus on customers and local execution.
TPL's proposition combines competitive device pricing with warranty-backed customer confidence—rather than competing on price alone.
Customers compare device condition, price, warranty and availability across well-known resale platforms.
TPL aims to offer comparable pre-owned devices at prices typically 15–25% lower than platforms such as Cashify and ReFit, depending on model, storage, condition and availability.
*Pricing comparison is a brand-stated indicative claim, not a live price guarantee. Actual comparisons should be made model-by-model using the same storage, condition/grade, warranty, inclusions and date. Prices and warranty vary by device and applicable policy.
Our proposition is built around checked devices, clear condition communication and warranty support. The objective is to make pre-owned feel like a considered purchase—not a gamble.
TPL's stated brand positioning includes five-star ratings on Google and Meta. Current platform ratings and review counts should be displayed here once verified and linked to the live profiles.
When an eligible device remains unsold at one franchise location, TPL can facilitate relocation to another franchise partner. Under the stated policy, the original franchisee receives 50% of the realised profit from the subsequent sale.
This is designed to reduce location-specific stock stagnation and help inventory find a suitable buyer across the network.
Important: Eligibility, transfer valuation, cost allocation, timelines and realised-profit calculation are governed by the written stock-rotation policy and franchise agreement. This is not a guarantee that every device will sell or that a loss cannot occur.
Choose a format based on your city, location, available space and investment capacity. The final scope and commercial quote are confirmed after a discussion and site assessment.
A focused entry format for smaller spaces, high-footfall markets and cities where a compact retail footprint makes sense.
A fuller retail experience bringing device sales, accessories and repair services together under one roof.
A larger-format experience for suitable markets, premium locations and partners looking to build a stronger city presence.
Whether you want to build and operate your own store or participate as an investor, The Phone Lane can explore a suitable partnership structure based on your goals, market and agreed responsibilities.
The franchise partner invests in and operates the outlet, while TPL provides the brand framework, operating systems and agreed franchise support.
A potential route for investors who want to participate in a TPL outlet without managing its daily operations themselves. The investor and TPL agree the ownership, operating, reporting and commercial structure before onboarding.
We welcome investors who want to explore a more passive participation model. Share your investment interest and preferred city; our team can discuss whether a FOCO or another mutually agreed structure is suitable.
For entrepreneurs who want to lead local operations, FOFO offers a route to own and operate a TPL franchise with support from the wider network.
Investment amount, operating responsibilities, revenue or profit-sharing, timelines and exit terms are documented and agreed before onboarding. Returns are not guaranteed.
Since launching in 2022, The Phone Lane has expanded through franchise partners and continues to explore new markets.
*Network figures and state presence are based on information supplied by TPL and should be refreshed before each campaign or investor presentation.
The partner's role is to lead local execution and customer relationships. TPL's support framework is designed to assist with the systems behind the store.
Guidance on store planning, branding, layout and launch readiness.
Product knowledge, customer handling, sales process and operating guidance.
Brand-led creative direction, campaign coordination and local promotion guidance.
Backend coordination to support inventory availability and stock movement.
Repair guidance, technical support and access to the repair ecosystem.
Billing, sales processes, reporting and day-to-day operating guidance.
Support with applicable warranty claims and customer issue escalation.
A support channel for questions, operational challenges and business reviews.
Share a few details. Our team can discuss the suitable store format, investment structure, location requirements and next steps with you.
Franchise availability is subject to territory review, partner assessment and final agreement.